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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
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>I installed a Perl module, but 
      checksetup.pl claims it's not installed!</TITLE
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>The Bugzilla Guide - 4.0 
    Release</TH
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><A
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>A.3. I installed a Perl module, but 
      <TT
CLASS="filename"
>checksetup.pl</TT
> claims it's not installed!</A
></H1
><P
>This could be caused by one of two things:</P
><P
></P
><OL
TYPE="1"
><LI
><P
>You have two versions of Perl on your machine. You are installing
        modules into one, and Bugzilla is using the other. Rerun the CPAN
        commands (or manual compile) using the full path to Perl from the 
        top of <TT
CLASS="filename"
>checksetup.pl</TT
>. This will make sure you 
        are installing the modules in the right place.
        </P
></LI
><LI
><P
>The permissions on your library directories are set incorrectly.
        They must, at the very least, be readable by the web server user or
        group. It is recommended that they be world readable.
        </P
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