# This Source Code Form is subject to the terms of the Mozilla Public # License, v. 2.0. If a copy of the MPL was not distributed with this # file, You can obtain one at http://mozilla.org/MPL/2.0/. # # This Source Code Form is "Incompatible With Secondary Licenses", as # defined by the Mozilla Public License, v. 2.0. package Bugzilla::BugMail; use 5.10.1; use strict; use warnings; use Bugzilla::Error; use Bugzilla::User; use Bugzilla::Constants; use Bugzilla::Util; use Bugzilla::Bug; use Bugzilla::Comment; use Bugzilla::Mailer; use Bugzilla::Hook; use Bugzilla::MIME; use Clone qw(clone); use Date::Parse; use Date::Format; use Scalar::Util qw(blessed); use List::MoreUtils qw(uniq any); use Storable qw(dclone); use Time::HiRes qw(usleep); use constant BIT_DIRECT => 1; use constant BIT_WATCHING => 2; sub relationships { my $ref = RELATIONSHIPS; # Clone it so that we don't modify the constant; my %relationships = %$ref; Bugzilla::Hook::process('bugmail_relationships', {relationships => \%relationships}); return %relationships; } # args: bug_id, and an optional hash ref which may have keys for: # changer, owner, qa, reporter, cc # Optional hash contains values of people which will be forced to those # roles when the email is sent. # All the names are email addresses, not userids # values are scalars, except for cc, which is a list sub Send { my ($id, $forced, $params) = @_; $params ||= {}; my $dbh = Bugzilla->dbh; ## RED HAT EXTENSION START 1601494 # Sometimes this load happens before the new bug has synced to the slaves my $bug; my $count = 0; while (!$bug && $count < 10) { eval { $bug = new Bugzilla::Bug($id); }; if ($@ || defined $bug->{error}) { Bugzilla->logger->info("Failed to load bug $id count $count"); usleep(350); $bug = undef; } $count++; } unless ($bug) { ThrowUserError('bug_id_does_not_exist', {bug_id => $id}); } ## RED HAT EXTENSION END 1601494 my $start = $bug->lastdiffed; my $end = $dbh->selectrow_array('SELECT LOCALTIMESTAMP(0)'); # Bugzilla::User objects of people in various roles. More than one person # can 'have' a role, if the person in that role has changed, or people are # watching. my @assignees = ($bug->assigned_to); my @qa_contacts = $bug->qa_contact || (); my @ccs = @{$bug->cc_users}; # Include the people passed in as being in particular roles. # This can include people who used to hold those roles. # At this point, we don't care if there are duplicates in these arrays. my $changer = $forced->{'changer'}; if ($forced->{'owner'}) { push(@assignees, Bugzilla::User->check($forced->{'owner'})); } if ($forced->{'qacontact'}) { push(@qa_contacts, Bugzilla::User->check($forced->{'qacontact'})); } if ($forced->{'cc'}) { foreach my $cc (@{$forced->{'cc'}}) { push(@ccs, Bugzilla::User->check($cc)); } } my %user_cache = map { $_->id => $_ } (@assignees, @qa_contacts, @ccs); ## REDHAT EXTENSION START 876015 my @docs_contacts = $bug->docs_contact || (); if ($forced->{'docscontact'}) { push(@docs_contacts, Bugzilla::User->check($forced->{'docscontact'})); } foreach my $contact (@docs_contacts) { $user_cache{$contact->id} = $contact; } ## REDHAT EXTENSION END 876015 my @diffs; if (!$start) { @diffs = _get_new_bugmail_fields($bug); } my $comments = []; if ($params->{dep_only}) { push( @diffs, { field_name => 'bug_status', old => $params->{changes}->{bug_status}->[0], new => $params->{changes}->{bug_status}->[1], login_name => $changer->login, who => $changer, blocker => $params->{blocker} }, { field_name => 'resolution', old => $params->{changes}->{resolution}->[0], new => $params->{changes}->{resolution}->[1], login_name => $changer->login, who => $changer, blocker => $params->{blocker} } ); } else { push(@diffs, _get_diffs($bug, $end, \%user_cache)); $comments = $bug->comments({after => $start, to => $end}); # Skip empty comments. @$comments = grep { $_->type || $_->body =~ /\S/ } @$comments; # If no changes have been made, there is no need to process further. return {'sent' => []} unless scalar(@diffs) || scalar(@$comments); } ########################################################################### # Start of email filtering code ########################################################################### # A user_id => roles hash to keep track of people. my %recipients; my %watching; # We also record bugs that are referenced my @referenced_bug_ids = (); # Now we work out all the people involved with this bug, and note all of # the relationships in a hash. The keys are userids, the values are an # array of role constants. # CCs $recipients{$_->id}->{+REL_CC} = BIT_DIRECT foreach (@ccs); # Reporter (there's only ever one) $recipients{$bug->reporter->id}->{+REL_REPORTER} = BIT_DIRECT; # QA Contact if (Bugzilla->params->{'useqacontact'}) { foreach (@qa_contacts) { # QA Contact can be blank; ignore it if so. $recipients{$_->id}->{+REL_QA} = BIT_DIRECT if $_; } } ## REDHAT EXTENSION START 876015 # Docs Contact if (Bugzilla->params->{'usedocscontact'}) { foreach (@docs_contacts) { # Docs Contact can be blank; ignore it if so. $recipients{$_->id}->{+REL_DOCS} = BIT_DIRECT if $_; } } ## REDHAT EXTENSION END 876015 # Assignee $recipients{$_->id}->{+REL_ASSIGNEE} = BIT_DIRECT foreach (@assignees); # The last relevant set of people are those who are being removed from # their roles in this change. We get their names out of the diffs. foreach my $change (@diffs) { if ($change->{old}) { # You can't stop being the reporter, so we don't check that # relationship here. # Ignore people whose user account has been deleted or renamed. if ($change->{field_name} eq 'cc') { foreach my $cc_user (split(/[\s,]+/, $change->{old})) { my $uid = login_to_id($cc_user); $recipients{$uid}->{+REL_CC} = BIT_DIRECT if $uid; } } elsif ($change->{field_name} eq 'qa_contact') { my $uid = login_to_id($change->{old}); $recipients{$uid}->{+REL_QA} = BIT_DIRECT if $uid; } ## REDHAT EXTENSION START 876015 elsif ($change->{field_name} eq 'docs_contact') { my $uid = login_to_id($change->{old}); $recipients{$uid}->{+REL_DOCS} = BIT_DIRECT if $uid; } ## REDHAT EXTENSION END 876015 elsif ($change->{field_name} eq 'assigned_to') { my $uid = login_to_id($change->{old}); $recipients{$uid}->{+REL_ASSIGNEE} = BIT_DIRECT if $uid; } } if ($change->{field_name} eq 'dependson' || $change->{field_name} eq 'blocked') { push @referenced_bug_ids, split(/[\s,]+/, $change->{old} // ''); push @referenced_bug_ids, split(/[\s,]+/, $change->{new} // ''); } } my $referenced_bugs = scalar(@referenced_bug_ids) ? Bugzilla::Bug->new_from_list([uniq @referenced_bug_ids]) : []; # Make sure %user_cache has every user in it so far referenced foreach my $user_id (keys %recipients) { $user_cache{$user_id} ||= new Bugzilla::User($user_id); } Bugzilla::Hook::process( 'bugmail_recipients', { bug => $bug, recipients => \%recipients, users => \%user_cache, diffs => \@diffs, minor_update => $params->{minor_update}, } ); # We should not assume %recipients to have any entries. if (scalar keys %recipients) { # Find all those user-watching anyone on the current list, who is not # on it already themselves. my $involved = join(",", keys %recipients); my $userwatchers = $dbh->selectall_arrayref( "SELECT watcher, watched FROM watch WHERE watched IN ($involved)" ); # Mark these people as having the role of the person they are watching foreach my $watch (@$userwatchers) { while (my ($role, $bits) = each %{$recipients{$watch->[1]}}) { ## no critic (ProhibitBitwiseOperators) # Actually real bit operations $recipients{$watch->[0]}->{$role} |= BIT_WATCHING if $bits & BIT_DIRECT; ## use critic } push(@{$watching{$watch->[0]}}, $watch->[1]); } } # Global watcher my @watchers = split(/[,\s]+/, Bugzilla->params->{'globalwatchers'}); foreach (@watchers) { my $watcher_id = login_to_id($_); next unless $watcher_id; $recipients{$watcher_id}->{+REL_GLOBAL_WATCHER} = BIT_DIRECT; } # We now have a complete set of all the users, and their relationships to # the bug in question. However, we are not necessarily going to mail them # all - there are preferences, permissions checks and all sorts to do yet. my @sent; # The email client will display the Date: header in the desired timezone, # so we can always use UTC here. my $date = $params->{dep_only} ? $end : $bug->delta_ts; $date = format_time($date, '%a, %d %b %Y %T %z', 'UTC'); my $minor_update = $changer ? ($changer->can_minor_update() && $params->{minor_update}) : 0; foreach my $user_id (keys %recipients) { my %rels_which_want; my $user = $user_cache{$user_id} ||= new Bugzilla::User($user_id); # Deleted users must be excluded. next unless $user; # If email notifications are disabled for this account, or the bug # is ignored, there is no need to do additional checks. next if ($user->email_disabled || $user->is_bug_ignored($id)); if ($user->can_see_bug($id)) { # Go through each role the user has and see if they want mail in # that role. foreach my $relationship (keys %{$recipients{$user_id}}) { if ($user->wants_bug_mail( $bug, $relationship, $start ? \@diffs : [], $comments, $params->{dep_only}, $changer, $minor_update )) { $rels_which_want{$relationship} = $recipients{$user_id}->{$relationship}; } } } if (scalar(%rels_which_want)) { # So the user exists, can see the bug, and wants mail in at least # one role. But do we want to send it to them? # We shouldn't send mail if this is a dependency mail and the # depending bug is not visible to the user. # This is to avoid leaking the summary of a confidential bug. my $dep_ok = 1; if ($params->{dep_only}) { $dep_ok = $user->can_see_bug($params->{blocker}->id) ? 1 : 0; } # Email the user if the dep check passed. if ($dep_ok) { my $sent_mail = sendMail({ to => $user, bug => $bug, comments => $comments, date => $date, changer => $changer, watchers => exists $watching{$user_id} ? $watching{$user_id} : undef, diffs => \@diffs, rels_which_want => \%rels_which_want, dep_only => $params->{dep_only}, referenced_bugs => $referenced_bugs, edited_comment => $params->{edited_comment}, }); push(@sent, $user->login) if $sent_mail; } } } # When sending bugmail about a blocker being reopened or resolved, # we say nothing about changes in the bug being blocked, so we must # not update lastdiffed in this case. if (!$params->{dep_only}) { ## REDHAT EXTENSION START 406111 619547 Bugzilla::Hook::process( 'bug_send_changes', { bug => $id, diffs => \@diffs, start => $start, end => $end, sent => \@sent, comments => $comments, changer => $changer } ); ## REDHAT EXTENSION END 406111 619547 $dbh->do('UPDATE bugs SET lastdiffed = ? WHERE bug_id = ?', undef, ($end, $id)); $bug->{lastdiffed} = $end; } return {'sent' => \@sent}; } sub sendMail { my $params = shift; my $user = $params->{to}; my $bug = $params->{bug}; my @send_comments = @{$params->{comments}}; my $date = $params->{date}; my $changer = $params->{changer}; my $watchingRef = $params->{watchers}; ## REDHAT EXTENSION BEGIN # We make this a clone, as we may filter @diffs my @diffs = @{clone($params->{diffs})}; ## REDHAT EXTENSION END my $relRef = $params->{rels_which_want}; my $referenced_bugs = $params->{referenced_bugs}; # Only display changes the user is allowed see. my @display_diffs; foreach my $diff (@diffs) { my $add_diff = 0; if (any { $_ eq $diff->{field_name} } TIMETRACKING_FIELDS) { $add_diff = 1 if $user->is_timetracker; } ## REDHAT EXTENSION START 823399 elsif (exists($diff->{'field_name'}) && ($diff->{'field_name'} eq 'blocked' or $diff->{'field_name'} eq 'dependson')) { $diff->{old} = _get_diff_alias($diff->{old}, $user); $diff->{new} = _get_diff_alias($diff->{new}, $user); $add_diff = 1; } ## REDHAT EXTENSION END 823399 elsif (!$diff->{isprivate} || $user->is_insider) { $add_diff = 1; } Bugzilla::Hook::process( 'bug_filter_change', { user => $user, field => $diff->{field_name}, added => $diff->{new}, removed => $diff->{old}, object_id => $diff->{object_id}, visible => \$add_diff } ); ## REDHAT EXTENSIONS END 406111 push(@display_diffs, $diff) if $add_diff; } ## REDHAT EXTENSION BEGIN 823262 # Add a bugzilla comment header my $comment_change = 'none'; if ($user->is_insider and any { $_->is_private } @send_comments) { $comment_change = 'private'; } elsif (any { !$_->is_private } @send_comments) { $comment_change = 'public'; } ## REDHAT EXTENSION END 823262 if (!$user->is_insider) { @send_comments = grep { !$_->is_private } @send_comments; } if (!scalar(@display_diffs) && !scalar(@send_comments)) { # Whoops, no differences! return 0; } my (@reasons, @reasons_watch); while (my ($relationship, $bits) = each %{$relRef}) { ## no critic (ProhibitBitwiseOperators) # These are actually bit operations push(@reasons, $relationship) if ($bits & BIT_DIRECT); push(@reasons_watch, $relationship) if ($bits & BIT_WATCHING); ## use critic } my %relationships = relationships(); my @headerrel = map { $relationships{$_} } @reasons; my @watchingrel = map { $relationships{$_} } @reasons_watch; push(@headerrel, 'None') unless @headerrel; push(@watchingrel, 'None') unless @watchingrel; push @watchingrel, map { Bugzilla::User->new($_)->login } @$watchingRef; my @changedfields = uniq map { $_->{field_name} } @display_diffs; # Add attachments.created to changedfields if one or more # comments contain information about a new attachment if (any { $_->type == CMT_ATTACHMENT_CREATED } @send_comments) { push(@changedfields, 'attachments.created'); } my $bugmailtype = "changed"; $bugmailtype = "new" if !$bug->lastdiffed; ## BUGBUG $bugmailtype = "dep_changed" if $dep_only; my $vars = { date => $date, to_user => $user, bug => $bug, reasons => \@reasons, reasons_watch => \@reasons_watch, reasonsheader => join(" ", @headerrel), reasonswatchheader => join(" ", @watchingrel), changer => $changer, diffs => \@display_diffs, changedfields => \@changedfields, referenced_bugs => $user->visible_bugs($referenced_bugs), new_comments => \@send_comments, threadingmarker => build_thread_marker($bug->id, $user->id, !$bug->lastdiffed), bugmailtype => $bugmailtype, ## REDHAT EXTENSION BEGIN 823262 comment_change => $comment_change, ## REDHAT EXTENSION END 823262 edited_comment => $params->{edited_comment}, }; ## REDHAT EXTENSION BEGIN 823548 # Get the flags that the user can see. It's easier to do it here # than in the template. $vars->{heading_flags} = join(', ', map { $_->name . $_->status } grep { $user->can_see_flag($_->type) } @{$bug->flags}); ## REDHAT EXTENSION END 823548 if (Bugzilla->params->{'use_mailer_queue'}) { enqueue($vars); } else { MessageToMTA(_generate_bugmail($vars)); } return 1; } sub enqueue { my ($vars) = @_; # we need to flatten all objects to a hash before pushing to the job queue. # the hashes need to be inflated in the dequeue method. $vars->{bug} = _flatten_object($vars->{bug}); $vars->{to_user} = _flatten_object($vars->{to_user}); $vars->{changer} = _flatten_object($vars->{changer}); $vars->{new_comments} = [map { _flatten_object($_) } @{$vars->{new_comments}}]; foreach my $diff (@{$vars->{diffs}}) { $diff->{who} = _flatten_object($diff->{who}); if (exists $diff->{blocker}) { $diff->{blocker} = _flatten_object($diff->{blocker}); } } $vars->{edited_comment} = _flatten_object($vars->{edited_comment}); Bugzilla->job_queue->insert('bug_mail', {vars => $vars}); return; } sub dequeue { my ($payload) = @_; # clone the payload so we can modify it without impacting TheSchwartz's # ability to process the job when we've finished my $vars = dclone($payload); # inflate objects ## REDHAT EXTENSION BEGIN 1585602 # We need to be the recipient to see restricted fields $vars->{to_user} = Bugzilla::User->new_from_hash($vars->{to_user}); Bugzilla->set_user($vars->{to_user}); ## REDHAT EXTENSION END 1585602 $vars->{bug} = Bugzilla::Bug->new_from_hash($vars->{bug}); $vars->{changer} = Bugzilla::User->new_from_hash($vars->{changer}); $vars->{new_comments} = [map { Bugzilla::Comment->new_from_hash($_) } @{$vars->{new_comments}}]; foreach my $diff (@{$vars->{diffs}}) { $diff->{who} = Bugzilla::User->new_from_hash($diff->{who}); if (exists $diff->{blocker}) { $diff->{blocker} = Bugzilla::Bug->new_from_hash($diff->{blocker}); } } $vars->{edited_comment} = Bugzilla::Comment->new_from_hash($vars->{edited_comment}); # generate bugmail and send MessageToMTA(_generate_bugmail($vars), 1); return; } sub _flatten_object { my ($object) = @_; # nothing to do if it's already flattened return $object unless blessed($object); # the same objects are used for each recipient, so cache the flattened hash my $cache = Bugzilla->request_cache->{bugmail_flat_objects} ||= {}; my $key = blessed($object) . '-' . $object->id; return $cache->{$key} ||= $object->flatten_to_hash; } sub _generate_bugmail { my ($vars) = @_; my $user = $vars->{to_user}; my $template = Bugzilla->template_inner($user->setting('lang')); my ($msg_text, $msg_html, $msg_header); state $use_utf8 = Bugzilla->params->{'utf8'}; ## REDHAT EXTENSION 1335690 BEGIN Bugzilla::Hook::process('email_before_template', {vars => $vars}); ## REDHAT EXTENSION 1335690 END $template->process("email/bugmail-header.txt.tmpl", $vars, \$msg_header) || ThrowTemplateError($template->error()); $template->process("email/bugmail.txt.tmpl", $vars, \$msg_text) || ThrowTemplateError($template->error()); my @parts = (Bugzilla::MIME->create( attributes => { content_type => 'text/plain', charset => $use_utf8 ? 'UTF-8' : 'iso-8859-1', encoding => 'quoted-printable', }, body_str => $msg_text, )); if ($user->setting('email_format') eq 'html') { $template->process("email/bugmail.html.tmpl", $vars, \$msg_html) || ThrowTemplateError($template->error()); push @parts, Bugzilla::MIME->create( attributes => { content_type => 'text/html', charset => $use_utf8 ? 'UTF-8' : 'iso-8859-1', encoding => 'quoted-printable', }, body_str => $msg_html, ); } my $email = Bugzilla::MIME->new($msg_header); if (scalar(@parts) == 1) { $email->content_type_set('text/plain'); $email->charset_set('UTF-8') if $use_utf8; } else { $email->content_type_set('multipart/alternative'); # Some mail clients need same encoding for each part, even empty ones. $email->charset_set('UTF-8') if $use_utf8; } $email->parts_set(\@parts); return $email; } sub _get_diffs { my ($bug, $end, $user_cache) = @_; my $dbh = Bugzilla->dbh; my @args = ($bug->id); # If lastdiffed is NULL, then we don't limit the search on time. my $when_restriction = ''; if ($bug->lastdiffed) { $when_restriction = ' AND bug_when > ? AND bug_when <= ?'; push @args, ($bug->lastdiffed, $end); } my $diffs = $dbh->selectall_arrayref( "SELECT fielddefs.name AS field_name, bugs_activity.bug_when, bugs_activity.removed AS old, bugs_activity.added AS new, bugs_activity.attach_id, bugs_activity.comment_id, bugs_activity.who, bugs_activity.object_id FROM bugs_activity INNER JOIN fielddefs ON fielddefs.id = bugs_activity.fieldid WHERE bugs_activity.bug_id = ? $when_restriction ORDER BY bugs_activity.bug_when, bugs_activity.id", {Slice => {}}, @args ); foreach my $diff (@$diffs) { $user_cache->{$diff->{who}} ||= new Bugzilla::User($diff->{who}); $diff->{who} = $user_cache->{$diff->{who}}; if ($diff->{attach_id}) { $diff->{isprivate} = $dbh->selectrow_array( 'SELECT isprivate FROM attachments WHERE attach_id = ?', undef, $diff->{attach_id}); } if ($diff->{field_name} eq 'longdescs.isprivate') { my $comment = Bugzilla::Comment->new($diff->{comment_id}); $diff->{num} = $comment->count; $diff->{isprivate} = $diff->{new}; } if ($diff->{field_name} eq 'longdesc') { my $comment = $bug->comments({order => 'oldest_to_newest'})->[$diff->{old}]; $diff->{isprivate} = $comment->{isprivate}; } } my @changes = (); foreach my $diff (@$diffs) { # If this is the same field as the previous item, then concatenate # the data into the same change. if ( scalar(@changes) && $diff->{field_name} eq $changes[-1]->{field_name} && $diff->{bug_when} eq $changes[-1]->{bug_when} && $diff->{who} eq $changes[-1]->{who} && ($diff->{attach_id} // 0) == ($changes[-1]->{attach_id} // 0) && ($diff->{comment_id} // 0) == ($changes[-1]->{comment_id} // 0)) { my $old_change = pop @changes; $diff->{old} = join_activity_entries($diff->{field_name}, $old_change->{old}, $diff->{old}); $diff->{new} = join_activity_entries($diff->{field_name}, $old_change->{new}, $diff->{new}); } push @changes, $diff; } return @changes; } sub _get_new_bugmail_fields { my $bug = shift; my @fields = @{Bugzilla->fields({obsolete => 0, in_new_bugmail => 1})}; my @diffs; my $params = Bugzilla->params; foreach my $field (@fields) { my $name = $field->name; my $value = undef; ## REDHAT EXTENSION START if ($name eq 'external_bugzilla.url') { # This shouldn't happen (since in_new_bugmail is false), but just # in case it is, we'll skip it. We cannot restrict the visibility # based on the full URL. next; } elsif ($name eq 'ext_bz_bug_map.ext_bz_bug_id') { # Getting the object id (below) will restrict the visibility. $value = join(',', map { $_->type->description . " " . $_->ext_bz_bug_id } @{$bug->external_bugs}); } else { $value = $bug->$name; } ## REDHAT EXTENSION END next if !$field->is_visible_on_bug($bug) || ($name eq 'classification' && !$params->{'useclassification'}) || ($name eq 'status_whiteboard' && !$params->{'usestatuswhiteboard'}) || ($name eq 'qa_contact' && !$params->{'useqacontact'}) || ($name eq 'target_milestone' && !$params->{'usetargetmilestone'}); if (ref $value eq 'ARRAY') { $value = join(', ', @$value); } elsif (blessed($value) && $value->isa('Bugzilla::User')) { $value = $value->login; } elsif (blessed($value) && $value->isa('Bugzilla::Object')) { $value = $value->name; } elsif ($name eq 'estimated_time') { # "0.00" (which is what we get from the DB) is true, # so we explicitly do a numerical comparison with 0. $value = 0 if $value == 0; } elsif ($name eq 'deadline') { $value = time2str("%Y-%m-%d", str2time($value)) if $value; } # If there isn't anything to show, don't include this header. next unless $value; ## REDHAT EXTENSION START 908770 # If the value is 'unspecified' don't include it in the e-mail next if lc $value eq 'unspecified'; ## REDHAT EXTENSION END 908770 ## REDHAT EXTENSION BEGIN 825563 847166 my $object_id = Bugzilla::Bug::_get_object_id($name, $value); push( @diffs, { field_name => $name, new => $value, object_id => $object_id, who => $bug->reporter } ); ## REDHAT EXTENSION END 825563 847166 } return @diffs; } ## REDHAT EXTENSION BEGIN 823399 sub _get_diff_alias { # Adds the alias to each of the bugs in dependson/blocked # providing the user can see the other bug my $value = shift; my $to_user = shift; return '' if not defined $value; my @bug_ids = split /[\s,]+/, $value; my @return = (); foreach my $bug_id (@bug_ids) { my $bug_value = $bug_id; if ($to_user->can_see_bug($bug_id)) { my $bug = new Bugzilla::Bug($bug_id); my $aliases = $bug->alias; if (scalar @$aliases) { $bug_value = $bug_id . ' (' . join(',', @$aliases) . ')'; } } push @return, $bug_value; } return join ', ', @return; } ## REDHAT EXTENSION END 823399 1; __END__ =head1 NAME BugMail - Routines to generate email notifications when a bug is created or modified. =head1 METHODS =over 4 =item C Serialises the variables required to generate bugmail and pushes the result to the job-queue for processing by TheSchwartz. =item C When given serialised variables from the job-queue, recreates the objects from the flattened hashes, generates the bugmail, and sends it. =back =head1 B =over =item relationships =item sendMail =item Send =back =cut